🛡️ For ages 21 and above

cb6999 Responsible Gaming — your safety is our priority

cb6999 believes that a fun gaming experience is only complete when it is safe and controlled. Our responsible gaming tools and guidelines help you enjoy within your limits.

What is Responsible Gaming?

Responsible gaming is a mindset and a set of habits where gambling remains a source of entertainment and never becomes a cause of personal financial or emotional harm. At cb6999 we make sure every player can understand their own limits and get support when needed.

Gambling is a leisure activity — it is not a source of income. By following cb6999's responsible gaming policy you can enjoy a healthy and pleasant experience.

⚠️ Important notice: cb6999 is for adults aged 21 and above only. Access by minors is strictly prohibited. Never bet beyond your financial means and do not keep playing in the hope of recovering money you have lost.

Our Protection Tools

cb6999 provides several effective tools for your safety. Using these tools you can manage your own gaming habits.

Set Deposit Limits

You can set daily, weekly or monthly deposit limits. Once a limit is set it cannot be increased — it can only be reduced. This keeps your budget protected.

Time-Out Feature

If you want to take a temporary break, you can suspend your account for anywhere from 24 hours to 30 days. During this period you will not be able to log in or place any bets.

Self-Exclusion

If you are experiencing long-term issues, cb6999 offers a self-exclusion option. Your account can be closed for a period of 6 months to 5 years. During this time no promotional communications will be sent to you either.

Session Time Limits

Set a time limit for each gaming session. Once the set time is up, you will automatically receive a reminder and be advised to take a break.

Review Your Gaming History

You can view your complete betting history, deposit and withdrawal records at any time. Transparency helps you make the right decisions.

Reality Check

Pop-up messages appear at set intervals to remind you how long you have been playing and the total amount you have won or lost. Awareness is your best defence.

Signs of Problem Gambling

If any of the following signs appear, you should seek help promptly. cb6999 is always here for you.

  • The amount you bet keeps increasing and becomes difficult to control
  • You try to bet more to recover money you have lost
  • Relationships with family, friends or at work are being harmed
  • You tend to take loans or spend savings in order to gamble
  • You feel restless, irritable or anxious when you are not playing
  • You give gambling more priority than daily tasks, sleep or eating
  • You hide your gambling habits from family or those close to you

The Golden Rules for Staying Safe

Keep these simple rules in mind and gambling will always stay within the boundaries of entertainment.

  • Only play with an amount that, if lost, will not cause you financial difficulty
  • Set a budget and a time limit before each session
  • Never play while drinking or under emotional stress
  • Do not think of gambling as a way to earn money — it is entertainment only
  • Take regular breaks and spend time with family and friends
  • Do not allow anyone aged 18 or under to use your account

How to Set Limits?

Using cb6999's responsible gaming tools is very straightforward. Just follow these steps:

1

Log in to your account

Access your cb6999 account and click the profile icon in the top right corner.

2

Go to the "Responsible Gaming" section

From the account settings menu, select the "Responsible Gaming" option.

3

Choose the limits you want

Activate whichever tool you need — deposit limit, session time, time-out or self-exclusion.

4

Confirm

Save the change. Reducing a deposit limit takes effect immediately; increasing one requires a 48–72 hour cooling period.

5

Contact us for support

For any issue, reach our 24/7 live chat support in Bengali — we are always ready to help.

Limits Summary

Limit type Range Effective time
Daily deposit limit ৳100 and above (custom) Immediate
Weekly deposit limit ৳500 and above (custom) Immediate
Monthly deposit limit ৳1,000 and above (custom) Immediate
Session timer 30 min – 8 hours Immediate
Time-out 24 hours – 30 days Immediate
Self-Exclusion 6 months – 5 years Immediate
Please note: During self-exclusion, cb6999 will not send you any bonus or promotional offers. Any attempt to log in to the account during this period will be blocked automatically.

Age Verification and Minor Protection

To open an account at cb6999 you must be 21 years of age or older. We verify age at the time of registration and may request National ID (NID) or passport details if needed.

If there are children or teenagers in your home, we recommend using parental control software on your device to prevent them from accessing online gaming sites. Never share your account password with them.

Age Verification Process

After registration, verify your age at any time by uploading your National ID, passport or birth certificate. Until verification is complete, withdrawals may be limited.

Family Safety Tips

Use a PIN or password lock on your device. Turn off auto-saved passwords in your browser. Keep your device out of reach of children.

Contact Us for Support

If you feel that gambling is causing problems in your life, do not delay — contact cb6999. Our trained support team is always ready to help in Bengali.

24/7 Live Chat Support

Chat with us in Bengali at any time from any device via live chat. Type "RG Help" in the chat for dedicated responsible gaming assistance.

Email Support

For any responsible gaming request or question, email us at: [email protected] — we aim to respond quickly.

Frequently Asked Questions

The most commonly asked questions about responsible gaming are answered here.

Not at all. Responsible gaming applies to every player — whether new or experienced, low or high stakes. Setting limits and staying aware of your own playing habits is something every player should do. It is not a sign of weakness; it is a healthy and sensible decision.

Self-exclusion cannot be cancelled before the chosen period ends — this is intentionally kept strict. Once the selected period is over, you will need to contact our support team to reactivate your account and go through a cooling-off period. This process is in place for your own protection.

No, setting a deposit limit does not close your account. It simply creates a cap on the maximum amount you can deposit within a given period. You can still play all games and make withdrawals as normal. As long as you have a balance, you can keep playing.

Yes, your account balance is fully protected during a time-out or self-exclusion. Once the break period ends, you can make a withdrawal at any time. We never touch your funds in your absence.

First, speak with them with empathy — approach with a supportive attitude, not judgment. Contact cb6999 via live chat or email ([email protected]) and let us know you have concerns about a specific account. Our team can review an account based on a third-party request as well.

The minimum deposit at cb6999 is ৳100 and the minimum withdrawal is ৳800. Withdrawals are usually processed within 30 minutes to 3 hours. Transactions can be made via bKash, Nagad, Rocket, Upay and bank transfer.

Play safely, enjoy responsibly

Enjoy entertainment at cb6999 — slots, cricket betting, live casino and much more. For any issue, check our FAQ or contact support directly.

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